sari Privacy Policy
This page describes what we collect when you use sari and how we keep that data protected. We at sari take your privacy seriously. We collect personal information only for account verification, payment processing, compliance, and service improvement. Your data is encrypted, stored securely, and never shared with third parties without your consent or legal obligation.
Our sari privacy approach balances user protection with operational transparency. We do not sell your information to advertisers or data brokers. We do not track your betting habits for targeted marketing. We do collect minimal identifying information (name, email, phone, address) to comply with anti-money-laundering and Know-Your-Customer (KYC) regulations.
This policy outlines what we collect, how we use it, your rights over your data, and how to contact us with privacy concerns.
What We Collect on sari
We at sari collect the following information when you create an account and use our platform:
- Account registration data: We collect your real name, email address, phone number, date of birth, and residential address. We use this information to verify your identity and comply with KYC requirements.
- Payment information: When you deposit or withdraw on sari, we record the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account), transaction amount, and timestamp. We do not store your full bank account number or payment-app credentials—payment providers handle those directly.
- Identity documents: We collect copies of your national ID and proof of address (utility bill, rental agreement) for KYC verification. These documents are encrypted and stored securely.
- Betting and game activity: We record every bet you place on sari—game type, market, odds, stake, settlement outcome, and timestamp. This information is used for dispute resolution and compliance.
- Technical data: We collect your IP address, device type, browser type, and access logs. This information helps us detect fraud, ensure security, and improve our sari platform performance.
How We Use Your Data on sari
We at sari use your data for the following purposes:
- Account verification. We verify your identity to comply with local regulations and prevent fraud. KYC is mandatory once you deposit real money on sari.
- Payment processing. We use your payment information to process deposits and withdrawals via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment.
- Anti-money laundering (AML) compliance. We scan your transactions against international AML watchlists and flag suspicious patterns for investigation.
- Dispute resolution. We retrieve your bet history and game records to investigate complaints and settle disputes fairly.
- Customer support. We use your contact information (email, phone) to respond to support requests and account-recovery inquiries.
- Fraud detection. We analyze your access patterns, device changes, and transaction anomalies to detect unauthorized activity.
- Platform improvement. We analyze anonymized usage data to improve our sari system performance and user experience.
We do not use your data for marketing, advertising, or profiling. We do not sell your information to data brokers or third-party advertisers.
Our sari data location
Our sari servers may sit outside your jurisdiction. By using sari, you acknowledge that your data may be transferred, stored, and processed outside Indonesia. We apply the same security standards regardless of server location.
Third-Party Processors and sari Data Sharing
We at sari share your data only with essential service providers:
- Payment processors. online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet receive your payment details directly when you initiate a transaction on sari. We do not pass your full account credentials to them.
- Compliance partners. We share your name, ID number, and transaction history with licensed AML and KYC providers to screen for fraud and regulatory violations.
- Customer support tools. Our support staff use ticketing systems to manage your inquiries. Your email and phone are visible to our multilingual support team.
- Legal and regulatory bodies. We disclose your information if required by law enforcement, court order, or regulatory investigation in jurisdictions where sari operates.
We do not sell or lease your data to marketing agencies, data brokers, or any unrelated third parties. All third-party processors sign confidentiality agreements and maintain compliance standards.
Your Rights and Data Access on sari
We at sari respect your rights over your personal data. You may:
- Access your data: Request a copy of all personal information we hold about you on sari. We provide this within 14 days.
- Correct your data: Update your name, email, phone, or address via your sari account settings. We do not allow changes to your identity documents once verified.
- Delete your data: Request deletion of your account and associated data once all bets are settled and your balance is withdrawn. We retain transaction records for compliance (typically 7 years).
- Object to processing: You may request that we stop using your data for specific purposes (e.g., fraud detection cannot be declined, but marketing emails can be).
- Data portability: Request that we export your account data in a structured format.
To exercise any of these rights, contact our sari support team via the channels listed below.
Cookies and Tracking on sari
We at sari use cookies only for essential functionality (login session, language preference, security tokens). We do not use tracking cookies, analytics pixels, or third-party advertising cookies. Your sari browsing activity is not profiled or shared with ad networks.
If you disable cookies, some sari features may not work correctly (e.g., staying logged in, remembering your preferred payment method). We provide the option to clear cookies from your browser settings without impacting your account.
Data Retention and Deletion on sari
We at sari retain your personal data for as long as your account is active. Once you request account deletion, we remove personal identifiers (name, email, phone) within 30 days. We retain transaction records and bet history for compliance and dispute resolution, typically for 7 years.
Identity documents (ID scans, address proofs) are deleted within 90 days of account closure unless we are required to retain them for regulatory investigation.
Data Security on sari
We at sari protect your data through industry-standard encryption (TLS 1.2+), firewalls, secure databases, and restricted staff access. All personal information is encrypted both in transit and at rest. Our sari servers are monitored 24/7 for unauthorized access.
You are responsible for maintaining the confidentiality of your sari login credentials and two-factor authentication (2FA) codes. If you suspect unauthorized access, contact our support team immediately.
Contact Us About Your sari Privacy
If you have questions about our sari privacy policy, wish to exercise your data rights, or suspect a data breach, contact us:
- Email: Use our sari support email (available via the help section)
- Live chat: Available during business hours from our sari platform
- Phone: Our multilingual support team is available across multiple time zones
We aim to respond to privacy inquiries within 14 days. For data-access requests (Subject Access Requests), we provide a response within 30 days.
Summary: Your sari Privacy
We at sari collect minimal personal data only for account verification, payment processing, and compliance. We do not sell your information, track your betting preferences, or share data with advertisers. Your data is encrypted, stored securely, and accessible only to authorized sari staff and essential service providers.
You have the right to access, correct, delete, or port your data. If you have concerns about how we handle your information on sari, contact our support team.